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The following are some of the most frequently asked questions
(FAQs) we receive and should save you time in dealing with your
Please contact Customer Service on +44 (0) 20 8989 8464.
http://www.cpdscheme.cii.co.uk for further information
regarding our Continuing Professional Development scheme and our
CPD easy.online tool or contact Customer Service on +44 (0) 20 8989
8464 (CII) or 020 8530 0852 (PFS).
We have a CPD easy online tool for you to use at
http://www.cpdscheme.cii.co.uk or for further information
regarding our Continuing Professional Development scheme or contact
Customer Service on +44 (0) 20 8989 8464.
If you have forgotten either your username or password or both,
you need to click on the 'forgotten password or username?' link and
fill in your email address that you registered with. You will then
receive an automated email with your username and password within
The email address that you enter must be the same as the one you
used to register, if your email address has since changed, you will
not be able to use this facility and will be required to call
Customer Service +44 (0) 20 8989 8464.
You are unable to change your start date however, you can
record activities that you have undertaken up to 12 months prior to
your start date.
We are the processional body for the financial planning community.
42-48 High Road
London, E18 2JP
Tel: +44 (0)20 8989 8464
Fax:+44 (0)20 8530 3052