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Personal Finance Society
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FAQs (Frequently Asked Questions)

The following are some of the most frequently asked questions (FAQs) we receive and should save you time in dealing with your enquiry.

Payment Methods

What credit cards do you accept?

We accept Visa, Mastercard, Delta, Switch/Maestro and Solo. We do not accept American Express or Electron

I live outside the UK, how can I make payment?

Payment from countries outside the UK must be made by banker's draft payable in Sterling to the CII drawn on a UK bank or by credit/debit card (Visa, Mastercard, Delta, Switch/Maestro and Solo)

How will payment that I make via the website be displayed on my bank statement?

This will be displayed as 'CII PFS WEB SALES'

Can I pay my membership fee monthly?

Yes by Direct Debit - please call us on +44 (0) 20 8989 8464 or complete a Direct Debit form

Why have postage costs been increased?

In consideration of further Royal Mail price increases this year, the CII has been forced to increase its UK, Channel Isles, Isle of Man, Republic of Ireland, Malta and Gibraltar postage and packaging fees from £5 to £7 per order with immediate effect.